khae88 Terms and Conditions
This document sets out all the conditions for using the khae88 platform, bonus rules, payment policies, and user rights and responsibilities.
1. Introduction and Applicability
These Terms and Conditions ("Terms") form a legal agreement between khae88 ("Platform", "we", "us") and every individual who uses this website ("User", "you").
By accessing this website, registering an account, or using any game or service, you are considered to have read, understood, and accepted the full Terms.
We reserve the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.
2. Eligibility and Age Requirement
2.1 Age Requirement
You must be 21 years of age or older to use the khae88 platform. Minors are strictly prohibited from opening an account or participating in any game on this platform.
21+
2.2 Other Eligibility Requirements
- You must reside in a jurisdiction where the use of online gaming and betting services is legally permitted.
- You are allowed to open only one account in your own name. Opening multiple accounts is strictly prohibited.
- The information provided when opening an account must be accurate, complete, and up to date.
- You may not operate an account on behalf of another person or as a proxy.
- You are not a person who has previously been banned or had an account terminated by khae88.
3. Account Registration and Security
3.1 Registration Process
When opening an account on khae88, you must provide accurate personal information. During a subsequent identity verification (KYC) process, you may be required to submit a national identity card or other government-issued identification.
3.2 Account Security
- You are solely responsible for keeping your username and password completely confidential.
- You are responsible for all activities carried out from your account.
- If you suspect unauthorized access to your account, notify our support team immediately.
- An account may not be transferred, sold, or traded to any other person.
3.3 Account Suspension or Termination
khae88 reserves the right to suspend or permanently terminate any account under the following circumstances:
- If evidence of a breach of Terms or fraud is found.
- If money laundering or illegal activity is suspected.
- If evidence of operating multiple accounts is found.
- If the bonus system is abused.
4. Deposits, Withdrawals and Payment Policy
4.1 Accepted Payment Methods
khae88 currently supports the following payment methods: bKash, Nagad, Rocket, Upay. All transactions are conducted in Bangladeshi Taka (৳).
4.2 Deposit Limits
- Minimum deposit: ৳500 (for each method).
- Deposits are generally processed instantly.
- Deposit funds must be sent only from a payment account registered in your own name.
4.3 Withdrawal Policy
- Minimum withdrawal: ৳1,000.
- Standard withdrawal processing time: 30 minutes to 3 hours.
- Withdrawal requests will only be approved to the payment account used for deposits.
- Identity verification (KYC) may need to be completed before your first withdrawal.
- Wagering requirements must be met before bonus funds can be withdrawn.
4.4 Transaction Verification
khae88 reserves the right to verify, delay, or reject any transaction if:
- Fraud or irregular activity is suspected.
- Identity verification has not been completed.
- Applicable rules and regulations have not been followed.
5. Bonus and Promotion Rules
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit up to ৳20,000. Wagering requirement to claim the bonus: 10 times (10x).
For example:
- Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
- Deposit ৳42,000 → Bonus ৳20,000 → Total balance ৳62,000
5.2 General Bonus Terms
- Each user is eligible to receive each promotion once only.
- Bonus funds cannot be withdrawn directly — applicable wagering requirements must be met.
- Claiming bonuses through multiple accounts is expressly prohibited.
- khae88 reserves the right to modify, suspend, or cancel any promotion.
- The deadline for claiming a bonus is stated separately for each offer.
- If bonus abuse is suspected, the account will be investigated and the bonus may be cancelled.
5.3 VIP and Cashback Program
khae88 provides weekly cashback across four VIP tiers:
- Bronze — up to 0.2% weekly cashback.
- Silver — up to 0.5% weekly cashback.
- Gold — up to 0.8% weekly cashback.
- Platinum — up to 1.0% weekly cashback.
The criteria for advancing to a higher VIP tier are determined based on regular active participation.
6. Game and Betting Rules
6.1 Game Results
All game results are determined by an independent Random Number Generator (RNG) system. Results are determined in a fair and transparent manner, and khae88 or any of its staff are unable to influence the outcome.
6.2 Technical Issues
- For any bet cancelled due to a technical error, the original stake amount will be refunded.
- In the case of an incomplete game due to server or network issues, the relevant records will be reviewed.
- In the case of incorrectly displayed odds or payouts, khae88 reserves the right to make the correct adjustment.
6.3 Prohibited Activities
The following activities are strictly prohibited and may result in account termination:
- Playing using bots or automated software.
- Collusion or coordinated manipulation.
- Attempting to exploit system errors.
- Bonus arbitrage through multiple accounts.
- Chargeback attempts or payment fraud.
7. Responsible Gaming
khae88 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial stress or personal problems.
7.1 Self-Control Tools
Users may use the following tools to protect themselves:
- Deposit Limits: Set daily, weekly, or monthly deposit limits.
- Time Limits: Restrict session duration.
- Self-Exclusion: Temporarily deactivate your account for a set period.
- Permanent Exclusion: The option to permanently close your account.
8. Privacy and Data Protection
The protection of your personal information is very important to us. khae88 uses SSL encryption technology to keep your data secure. Details about how we collect, use, and protect information are set out in our Privacy Policy.
8.1 Use of Information
- Information is used for account verification and management.
- Information is maintained to comply with legal and regulatory obligations.
- No personal information is shared with third parties — except where required by law.
- Payment information is always transmitted in encrypted form.
9. Limitation of Liability
9.1 Platform Liability
khae88 accepts no liability for the following:
- Temporary unavailability of the platform or technical disruptions.
- Losses caused by third-party software or network issues.
- Losses resulting from a user's own negligence or failure to secure their account.
- Financial losses arising from betting or gaming — gaming is based entirely on voluntary participation.
9.2 Force Majeure
khae88 will not be liable for service disruptions caused by natural disasters, government directives, internet outages, cyberattacks, or any other circumstances beyond our control.
10. Dispute Resolution
10.1 Complaints Process
For any dispute or complaint, please first contact our customer support team:
- Via 24/7 live chat.
- Email: [email protected]
After receiving a complaint, we will investigate as quickly as possible and try to provide a resolution.
10.2 Final Decision
khae88's decision on game results or betting-related matters will be final and binding, unless a clear technical error is proven.
10.3 Applicable Law
These terms and conditions will be governed and interpreted in accordance with the applicable laws of Bangladesh. In the event of any legal dispute, both parties will first attempt to resolve the matter through discussion.
11. Miscellaneous Provisions
11.1 Severability of Terms
If any part of these terms and conditions is declared illegal or unenforceable by a court or competent authority, the remaining parts will remain fully in effect.
11.2 Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between khae88 and the user, and replace all prior oral or written understandings.
11.3 Contact
For any questions about these terms and conditions, please contact our support team:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali (BST, UTC+6)